Field noteBy The Relmz team
Fulfillment as a platform: why we run our own warehouses
We sell software, but we also pick, pack, and ship. Here's why those aren't separate businesses for us — and what changes when fulfillment is a first-class module.
Most SaaS companies stop at 'here's an integration with ShipStation.' That's the right call when fulfillment is a peripheral concern. For us, it isn't.
The operators we sell to ship. They care about pick errors, dunnage, return rates, and SLA. Putting fulfillment in the platform — same database, same dashboards, same alerts — means a missed-SLA on Monday is a question the same team can answer on Tuesday.